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ABOUT THE PROCESS:

Currently we are into a process where we offer technical support to resolve any type of computer related issues through phone. We are successful in providing computer repair and tech support solutions for all sorts of software related computer problem.

Our process associates imbibe knowledge with experience to come up with the best computer support solution every time. Our tech support experts are always ready to resolve any of computer issues related to software’s no matter how much difficult they are.

  • Computer Technical Support Process for USA (International Out bond).
  • Uninor Telecom Process for Australia (International Out bond).
  • Solar Panel Process for USA (International Out bond).
  • IT Recruitment for USA (International Staffing)

SERVICES OFFERED:

01 Healthcare- Technology -Retail- Communications- Travel & Transport- HR Outsourcing

Act Industries are a front runner in providing end-to-end Business method Outsourcing services; we offer top quality, added voice and transaction-based services to Fortune several firms worldwide. Being within the BPO house, we tend our consultants in providing strategy, solutions, and services to unravel complicated business problems and win results. By coupling our Business method Outsourcing services and in-depth business specific information, we offer business targeted solutions tailored to your strategic goals.

Our service offerings across varied industries and domain specific talent to suit the business atmosphere enhance your worth proposition still as your profit. Act Industries’s seeks to utilize the depth and breadth of our merchandise and services, still as our experience in operating with complementary technology suppliers, to supply integrated solutions that address new and rising MARKET demands.

02 Customer Sales & Support

Facilitate our purchasers build stronger relationships with their customers, investing multiple channels (phone, mobile, web, branches) in an exceedingly seamless manner.

03 Technical Support Services

Give tailored solutions for off-the-rack workplace applications, enterprise applications and integrated systems, backed by a wealth of service management and data management expertise.

04 Finance & Accounting

Manage accounting processes and guarantee compliance with legal, regulatory, and company rules and policies.

05 Supply Chain Management

Give a good vary of offer chain capabilities comprehensive of latest product strategy, style development, material management, high support, producing and execution, supplying distribution and client service post sales.

06 Content Management

Structure, clean, integrate, mixture and improve access to enterprise knowledge and knowledge.

07 Human Resources Outsourcing

HEALTHCARE INDUSTRY OVERVIEW:

Act Industries Healthcare Solutions helps our clients achieve their True Return the FINANCIAL strength you need to focus on excellent patient care today and tomorrow.

Focusing solely on the healthcare industry, Act Industries’s healthcare experts work with the nation's leading healthcare organizations to develop custom, world-class IT-based solutions that extend your team's business capabilities, strengthen FINANCIAL outcomes and ultimately support quality patient care.

RETAIL INDUSTRY OVERVIEW:

Act Industries helps retailers understand the "voice of the customer," then manage outsourced solutions designed to deliver measureable results including maximizing the customer relationship.

Our current clients, including leading retail companies, benefit from our integrated BPO model, which seamlessly merges front and back office business functions. Our unique approach has allowed us to manage our customers' needs end-to-end, aligning customer care outsourcing with research, analytics, process improvement, and back-office processing to ultimately improve their bottom line and reduce costs.

Act Industries's BPO services for the retail industry include:

  • Facility Support Services
  • Customer Service
  • Retail Analytics
  • MARKET Expansion
  • Reputation Management
  • Pay-4-Support
  • Finance & Accounting

TECHNOLOGY:

Technology companies are exploring partnerships with Business Process Outsourcing (BPO)companies, and Act Industries Global is a BPO service provider who deploys an end-to-end approach called our integrated BPO. This model seamlessly merges strategic front and backoffice business functions to reduce costs, enhance the customer experience, and ultimately improve technology companies' bottom line.

With our tremendous experience of providing BPO services, we've garnered a detailed understanding of the technology ecosystem and the challenges related to commoditized products.

Act Industries's BPO services for the retail industry include:

  • Technical Support
  • Customer Service
  • Analytics
  • Back Office
  • Pay-4 Support

COMMUNICATIONS

Partnerships with Business Process Outsourcing (BPO) companies have emerged as a key lever to manage strategic front and back office business functions, allowing telecom companies to focus on their main objective - to provide their customers with an excellent experience, cost effectively. With many years of BPO experience, Act Industries has gained an intimate understanding of the pressures, demands, regulations, and technological innovations associated with the telecommunications industry. Our integrated BPO model, which seamlessly merges back and front office services, has been leveraged by industry leaders to improve the customer experience and ultimately, clients' bottom line.

Act Industries's telecommunications BPO services include:

  • Customer Experience
  • Finance & Accounting
  • Technical Support
  • Analytics
  • Logistics
  • Pay-4-Support
  • IT Help Desk

TRAVEL & TRANSPORTATION

Our travel industry solutions pertain to Airlines, Travel Management Companies (TMCs) and Online Travel Agencies (OTAs) and HOTEL, Cruise & Car Rental Companies. Our desire for a strategic partnerships with organizations such as the International Air Transportation Association (IATA)help us understand changes within the market, while affording us an opportunity to guide industry players with our innovative ideas.

For more information on how we provide travel business solutions to some of the industry's most respected organizations, please click on the appropriate link below:

  • Airlines
  • Travel Management Companies (TMCs) and Online Travel Agencies (OTAs)
  • HOTEL, Cruise & Car Rental Companies.